Category: Performance Management

Do you feel overwhelmed trying to manage 360-degree feedback manually in your company? You're not alone. Many HR leaders struggle with the logistical nightmares and inefficiencies this process often involves: Missed opportunities for timely feedback Difficulty ensuring anonymity and confidentiality Difficulty deriving actionable insights from raw feedback The excessive time it takes to collate and make sense of it all Manual coordination with a lack of automation consumes excessive time Challenging to keep participants motivated without a user-friendly interface Near impossible to scale due to the lack of standardised formats and interpretations The answer? 360-degree feedback software that automates the collection and analysis of multi-source performance evaluations. And your search for finding best 360 degree feedback software ends here. Here are the core features that a 360-degree feedback tool should have. Checklist: Essential Features to Look for in 360-Degree Feedback Software If you find yourself answering "No" to any of these questions, it might be an indication to keep looking for a better-suited solution. Comprehensive Feedback Collection: Can the tool gather insights from multiple sources – like peers, bosses, and clients – to give you a well-rounded view of an employee’s performance? Customisable Surveys: Can the surveys and templates be customised to reflect your company’s unique culture and specific feedback needs? Automated Workflow: Does the software automate reminders and follow-ups to streamline the feedback process? Integration Capabilities: Can the software easily integrate with your existing HR systems for seamless data flow and management? Progress Tracking: Is there a feature to track the progress of feedback collection and the development of employees over time? Data Security: Does the software adhere to the highest standards of data security and ensure compliance with relevant laws and regulations? User Experience: Is the platform user-friendly, making it easy for employees and administrators to navigate and use effectively? Scalability: Can the software scale up to accommodate your organisation’s growth and changing needs over time? Analytics and Reporting: Does it provide detailed analytics and reports to turn feedback data into actionable insights? Customer Support: Is there adequate customer support available, including resources, trials, and demos, to assist you whenever needed? Trial and Demo Availability: Can you test the software through trials and demos to ensure it meets your expectations before committing? Now that you know what features to look for in 360-degree feedback software, here are our top 13 picks. Best 360 Degree Feedback Software in 2024 1. Peoplebox Overview: Designed to significantly reduce administrative workload by 90% during review cycles. Features: Customisable review templates and questions. Automated reminders for completing reviews. Real-time analytics dashboard for tracking feedback. Flexibility in setting up review cycles. Supports various functions such as OKRs, reviews, 1:1s, and continuous feedback within a single platform. Pros (according to user reviews): User-friendly interface and quick onboarding process. Effective objective setting, feedback, and progress tracking. Streamlines performance evaluations, saving time for all users. The support team is proactive and actively implements user feedback. Pricing: Starting at $7/person/month, billed annually Integrations: HRIS: Darwinbox, BambooHR, Zoho People Communication: Slack, Microsoft Teams Database: Jira, Google Sheet, Asana, Notion, BigQuery, MySQL, HubSpot, Google Analytics Single Sign-On (SSO): Google, Outlook, Okta 2. Qualtrics Employee Experience Overview: Offers robust, scalable feedback solutions to drive employee growth, with expertly crafted frameworks and efficient development programs. Features: Enable employees to manage their part of the 360 processes via a participant portal. Aggregate feedback into personalised reports for actionable insights. Access centralised analytics to identify and track development gaps. Jumpstart development programs with pre-built frameworks for different roles. Customise development programs with unique workflows and competencies. Scale development efficiently through automated workflows. Pros (according to reviews): Easy to use, even for those not tech-savvy. Access to knowledgeable customer support. Strong privacy and security measures are in place. Pricing: Custom price Integrations: ETX for RISE with SAP, Lakeside 3. Lattice Overview: Drives operational excellence by identifying top performers and delivering performance insights when most needed. Features: Customisable performance reviews tailored to organisational needs. Continuous feedback and praise integrated into everyday workflows. Supports various review cycles including annual, quarterly, and project-based. Real-time performance tracking and analytics for ongoing assessment. Facilitation of 1:1 meetings to ensure meaningful manager-employee interactions. Comprehensive talent reviews to identify and nurture employee potential. Pros (as per user reviews): Ease of use Reasonable pricing structure Triggers and automation features Excellent customer support and continuous improvement through updates Pricing: Starting at $11/person/month Integrations: SSO: Okta, OneLogin, JumpCloud, Microsoft Azure Communication: Slack, Outlook Email + Calendar, Microsoft Teams, Gmail + Google Calendar HRIS: Zenefits, UKG, Workday, TriNet, SFTP Integrations, Personio, Namely, ADP, Humaans, BambooHR, Gusto Productivity: Salesforce, Jira, GSuite 4. CultureAMP Overview: Empowers individuals, managers, and teams to drive their own development through action-oriented 180° and 360° feedback. Features: Request and offer feedback at every employee milestone. Offers intuitive reporting to identify strengths and development areas. Shape a learning and development program that works. Connects feedback with broader employee engagement and performance insights. Pros (as per reviews): Ease of use and intuitive interface. Effective survey templates and reporting features. Customer service is responsive and helpful. Pricing: Custom price Integrations: HRIS: BambooHR, Workday, SAP Success Factors, Personio, Namely, Rippling, Gusto Flow-of-work integrations: Slack, Microsoft Teams 5. SurveyMonkey Overview: Supports career development and aims to cultivate a high-performing workforce by providing detailed insights and feedback across different levels of an organisation. Features: Launch and customise performance assessments quickly using pre-built or custom survey templates. Maintain confidentiality with anonymity features in feedback collection. Analyse feedback through intuitive dashboards for actionable insights. Compare performance across different teams and departments to identify improvement areas. Pros: Intuitive and straightforward. Well-structured and professional survey templates. Various formats for exporting survey results. Cost-effective. Advanced and automated options for survey creation. Continuously evolving with added functionalities. Creation of surveys with logic. Pricing: Starting at $25/user/month. Starting at 3 users, billed annually. Integrations: Collaboration: Microsoft Teams, Monday.com, Zoom Database: Tableau, Microsoft Power BI, HubSpot, Google Sheets, Domo Automation: Zapier, Power Automate Connector 6. SurveyMonkey Overview: Designed for growth-minded individuals seeking holistic and meaningful feedback. Features: Provides flexible configuration options for 360-degree reviews. Offers both anonymous and visible feedback mechanisms. Includes comprehensive feedback from multiple perspectives (upward, downward, lateral). Integrates holistic feedback into organisational processes. Facilitates pivotal moments in talent development through innovative software support. Pros: Super easy for teammates to use. Great customer service and support. Customisable performance appraisals. Cost-effective. Intuitive and user-friendly interface. Pricing: Available upon request Integrations: HRIS: ADP Workflow Now, Paylocity, Bamboo HR, SFTP, Namely, Ramco, UKG Pro, Syntrio Single Sign-On (SSO): Azure, Okta, Google Workspace, One Login, SAML 2.0, LDAP, Salesforce Communication: Slack, Zoom, Microsoft Teams, Office 365, Google Workspace 7. ClearCompany Overview: Designed to help conduct better reviews, increase feedback, and simplify review cycle management through automation and an employee-first approach. Features: Customisable review cycles to fit company needs. Automated reminders for review completion. Mobile-friendly interfaces for anytime, anywhere access. Comprehensive analytics to understand and improve performance. Integration with goal planning tools for alignment and feedback. Pros (as per user reviews): Seamless integration with Outlook Comprehensive talent management Customisation options Responsive customer support Cost-effective solution for various industries Pricing: Custom Integrations: Some of the integrations include: HRIS: BambooHR, UKG Pro, Proliant SSO: Office 365, Okta, One Login Check the full list here. 8. BambooHR Overview: Designed to improve employee performance effectively and painlessly. Features: Customisable performance review cycles for different organisational needs. Automated reminders Impromptu assessments. Integration of real-time feedback into performance reports. Tools for setting, tracking, and reviewing goals within the software. Data collection and analytics that provide insights across individual and company performance. Pros: Seamless user experience Customisable Excellent customer service Pricing: Available upon request Integrations: Some of the integrations include: Performance Management: Lattice, 15Five, Leapsome, Small Improvements Recognition and Rewards: WorkTango Single Sign-On: Google Single Sign-On, SAML Collaboration and Communication: Slack Automation: Assembly Check the full list here. 9. PerformYard Overview: Designed to achieve a high-performance culture by providing a unified solution for managing performance reviews, goal setting, and continuous feedback. Features: Customisable performance reviews tailored to organisational needs. Continuous feedback system integrated into workflows. Goal management with clear visualisation and tracking. Automated workflow for performance reviews and feedback collection. Comprehensive analytics for performance insights. Pros (according to user reviews): Easy integration with other apps Excellent customer service Streamlined performance review process Simplified goal-setting and feedback User-friendly interface Dedicated customer success manager Pricing: Starting at $5/person/month, billed annually Integrations: HRIS: ADP, BambooHR, Gusto, Rippling, UKG, Workday, Paylocity, Most Other HRIS via SFTP Single Sign-On: G Suite, Office 365, Okta, OneLogin, Custom SSO via SAML 2.0 Collaboration: Slack, Microsoft Teams 10. SurveySparrow Overview: Designed to evaluate employee performances, identify top performers, and boost your team’s productivity. Features: Customisable 360 reports to assess competencies across different rater groups. Gap analysis to identify discrepancies between self-assessments and external ratings. Strength identification and areas of improvement for focused development. Detailed feedback collection for each employee to craft personalised development plans. Manager and admin dashboards to monitor assessments and overall team performance. Pros: Turn surveys into engaging conversations, enhancing employee engagement. Innovative features like conditional logic for tailored user experiences. Easily create surveys with pre-built templates, suitable for beginners and time-saving. Pricing: Custom Integrations: Some of the integrations include: Feedback: Canny Rewards: Rybbon Forms: Formstack Team collaboration: Miro, Google Meet, Join.me, Bonusly Check the full list here. 11. Zoho Survey Overview: Design a fair 360-degree feedback and review process that leads to higher employee satisfaction and overall organisational improvement. Features: Comprehensive feedback collection from superiors, peers, and customers. Customisable templates for tailored feedback processes. Detailed reporting with comparisons between self and cumulative ratings. Useful for both self-appraisal and organisational appraisal. Pros: Intuitive design Tailor surveys to brand Budget-friendly options Seamless integration with Zoho apps Responsive customer support Pricing: Starting at $0 for a free plan with limited questions and responses per survey. Integrations: Webhooks: Connect with any third-party platform for tasks based on survey feedback. Zoho Sheet: Transfer survey data to a spreadsheet for in-depth analysis. Zoho Analytics: For deeper insights and visual analytics from your survey data. Google Sheets Slack 12. Jotform Source Overview: It allows for the collection and analysis of employee feedback to identify strengths and weaknesses of your employees, managers, and the company culture. Features: Customisable feedback surveys using a drag-and-drop form builder. Collection and organisation of feedback in a central place for easy analysis. Enhanced survey experience with progress bars, save and continue later options. High-security standards to ensure data protection during the feedback process. Pros (as per reviews): Easy to use and intuitive interface. Versatile form customisation options. Effective for various uses, from simple to complex forms. Good value for money Pricing: Starting at $0 for a free plan Integrations: Some of the integrations include: Single Sign-On (SSO): Google Workspace, Office 365 Communications: Slack, Zoom, Calendly, Discord Data Management: Google Sheets, Airtable, OneDrive Check the full list here. 13. Spidergap Overview: Supports employees in pursuing personal development through actionable feedback. Features: Key features that make it stand out in the 2024 market. Customisable feedback templates to fit organisational needs. Easy monitoring and management of the feedback process at scale. Impact surveys to assess the effectiveness of the feedback. Clear and understandable feedback reports designed with HR professionals' input. Pros (as per reviews): Easy to use and intuitive interface Professional and appealing reporting Excellent customer support Good value for money Automated feedback processes Pricing: Starts with a free plan to test the process on one person before choosing a paid plan Integrations: Spidergap doesn’t currently have an API that can be used by customers. The easiest way to integrate your current HR system with Spidergap is: Export your employee data from your HR system Import the data into Spidergap from Excel Conclusion Selecting the right 360-degree feedback tool can have a huge impact on organisational growth and employee satisfaction. Our list of the top 13 options offers a variety of features and pricing to fit any organisation's needs. If you are looking for a comprehensive, all-in-one solution that slashes your admin workload by 90% during review cycles, choose PeopleBox today.