360 Degree Feedback, Employee Feedback, HR Tools, Human Resources, Performance Management

Best 360 Degree Feedback Software in 2024 for HR Leaders

Do you feel overwhelmed trying to manage 360-degree feedback manually in your company?

You’re not alone.

Many HR leaders struggle with the logistical nightmares and inefficiencies this process often involves:

Missed opportunities for timely feedback
Difficulty ensuring anonymity and confidentiality
Difficulty deriving actionable insights from raw feedback
The excessive time it takes to collate and make sense of it all
Manual coordination with a lack of automation consumes excessive time
Challenging to keep participants motivated without a user-friendly interface
Near impossible to scale due to the lack of standardised formats and interpretations

The answer? 360-degree feedback software that automates the collection and analysis of multi-source performance evaluations. And your search for finding best 360 degree feedback software ends here.

Here are the core features that a 360-degree feedback tool should have.

Checklist: Essential Features to Look for in 360-Degree Feedback Software

If you find yourself answering “No” to any of these questions, it might be an indication to keep looking for a better-suited solution.

Comprehensive Feedback Collection: Can the tool gather insights from multiple sources – like peers, bosses, and clients – to give you a well-rounded view of an employee’s performance?

Customisable Surveys: Can the surveys and templates be customised to reflect your company’s unique culture and specific feedback needs?

Automated Workflow: Does the software automate reminders and follow-ups to streamline the feedback process?

Integration Capabilities: Can the software easily integrate with your existing HR systems for seamless data flow and management?

Progress Tracking: Is there a feature to track the progress of feedback collection and the development of employees over time?

Data Security: Does the software adhere to the highest standards of data security and ensure compliance with relevant laws and regulations?

User Experience: Is the platform user-friendly, making it easy for employees and administrators to navigate and use effectively?

Scalability: Can the software scale up to accommodate your organisation’s growth and changing needs over time?

Analytics and Reporting: Does it provide detailed analytics and reports to turn feedback data into actionable insights?

Customer Support: Is there adequate customer support available, including resources, trials, and demos, to assist you whenever needed?

Trial and Demo Availability: Can you test the software through trials and demos to ensure it meets your expectations before committing?

Now that you know what features to look for in 360-degree feedback software, here are our top 13 picks.

Best 360 Degree Feedback Software in 2024

1. Peoplebox

Overview: Designed to significantly reduce administrative workload by 90% during review cycles.

Features:

Customisable review templates and questions.
Automated reminders for completing reviews.
Real-time analytics dashboard for tracking feedback.
Flexibility in setting up review cycles.
Supports various functions such as OKRs, reviews, 1:1s, and continuous feedback within a single platform.

Pros (according to user reviews):

User-friendly interface and quick onboarding process.
Effective objective setting, feedback, and progress tracking.
Streamlines performance evaluations, saving time for all users.
The support team is proactive and actively implements user feedback.

Pricing: Starting at $7/person/month, billed annually

Integrations:

HRIS: Darwinbox, BambooHR, Zoho People
Communication: Slack, Microsoft Teams
Database: Jira, Google Sheet, Asana, Notion, BigQuery, MySQL, HubSpot, Google Analytics
Single Sign-On (SSO): Google, Outlook, Okta

2. Qualtrics Employee Experience

Overview: Offers robust, scalable feedback solutions to drive employee growth, with expertly crafted frameworks and efficient development programs.

Features:

Enable employees to manage their part of the 360 processes via a participant portal.
Aggregate feedback into personalised reports for actionable insights.
Access centralised analytics to identify and track development gaps.
Jumpstart development programs with pre-built frameworks for different roles.
Customise development programs with unique workflows and competencies.
Scale development efficiently through automated workflows.

Pros (according to reviews):

Easy to use, even for those not tech-savvy.
Access to knowledgeable customer support.
Strong privacy and security measures are in place.

Pricing: Custom price

Integrations: ETX for RISE with SAP, Lakeside

3. Lattice

Overview: Drives operational excellence by identifying top performers and delivering performance insights when most needed.

Features:

Customisable performance reviews tailored to organisational needs.
Continuous feedback and praise integrated into everyday workflows.
Supports various review cycles including annual, quarterly, and project-based.
Real-time performance tracking and analytics for ongoing assessment.
Facilitation of 1:1 meetings to ensure meaningful manager-employee interactions.
Comprehensive talent reviews to identify and nurture employee potential.

Pros (as per user reviews):

Ease of use
Reasonable pricing structure
Triggers and automation features
Excellent customer support and continuous improvement through updates

Pricing: Starting at $11/person/month

Integrations:

SSO: Okta, OneLogin, JumpCloud, Microsoft Azure
Communication: Slack, Outlook Email + Calendar, Microsoft Teams, Gmail + Google Calendar
HRIS: Zenefits, UKG, Workday, TriNet, SFTP Integrations, Personio, Namely, ADP, Humaans, BambooHR, Gusto
Productivity: Salesforce, Jira, GSuite

4. CultureAMP

Overview: Empowers individuals, managers, and teams to drive their own development through action-oriented 180° and 360° feedback.

Features:

Request and offer feedback at every employee milestone.
Offers intuitive reporting to identify strengths and development areas.
Shape a learning and development program that works.
Connects feedback with broader employee engagement and performance insights.

Pros (as per reviews):

Ease of use and intuitive interface.
Effective survey templates and reporting features.
Customer service is responsive and helpful.

Pricing: Custom price

Integrations:

HRIS: BambooHR, Workday, SAP Success Factors, Personio, Namely, Rippling, Gusto
Flow-of-work integrations: Slack, Microsoft Teams

5. SurveyMonkey

Overview: Supports career development and aims to cultivate a high-performing workforce by providing detailed insights and feedback across different levels of an organisation.

Features:

Launch and customise performance assessments quickly using pre-built or custom survey templates.
Maintain confidentiality with anonymity features in feedback collection.
Analyse feedback through intuitive dashboards for actionable insights.
Compare performance across different teams and departments to identify improvement areas.

Pros:

Intuitive and straightforward.
Well-structured and professional survey templates.
Various formats for exporting survey results.
Cost-effective.
Advanced and automated options for survey creation.
Continuously evolving with added functionalities.
Creation of surveys with logic.

Pricing: Starting at $25/user/month. Starting at 3 users, billed annually.

Integrations:

Collaboration: Microsoft Teams, Monday.com, Zoom
Database: Tableau, Microsoft Power BI, HubSpot, Google Sheets, Domo
Automation: Zapier, Power Automate Connector

6. SurveyMonkey

Overview: Designed for growth-minded individuals seeking holistic and meaningful feedback.

Features:

Provides flexible configuration options for 360-degree reviews.
Offers both anonymous and visible feedback mechanisms.
Includes comprehensive feedback from multiple perspectives (upward, downward, lateral).
Integrates holistic feedback into organisational processes.
Facilitates pivotal moments in talent development through innovative software support.

Pros:

Super easy for teammates to use.
Great customer service and support.
Customisable performance appraisals.
Cost-effective.
Intuitive and user-friendly interface.

Pricing: Available upon request

Integrations:

HRIS: ADP Workflow Now, Paylocity, Bamboo HR, SFTP, Namely, Ramco, UKG Pro, Syntrio
Single Sign-On (SSO): Azure, Okta, Google Workspace, One Login, SAML 2.0, LDAP, Salesforce
Communication: Slack, Zoom, Microsoft Teams, Office 365, Google Workspace

7. ClearCompany

Overview: Designed to help conduct better reviews, increase feedback, and simplify review cycle management through automation and an employee-first approach.

Features:

Customisable review cycles to fit company needs.
Automated reminders for review completion.
Mobile-friendly interfaces for anytime, anywhere access.
Comprehensive analytics to understand and improve performance.
Integration with goal planning tools for alignment and feedback.

Pros (as per user reviews):

Seamless integration with Outlook
Comprehensive talent management
Customisation options
Responsive customer support
Cost-effective solution for various industries

Pricing: Custom

Integrations: Some of the integrations include:

HRIS: BambooHR, UKG Pro, Proliant
SSO: Office 365, Okta, One Login

Check the full list here.

8. BambooHR

Overview: Designed to improve employee performance effectively and painlessly.

Features:

Customisable performance review cycles for different organisational needs.
Automated reminders
Impromptu assessments.
Integration of real-time feedback into performance reports.
Tools for setting, tracking, and reviewing goals within the software.
Data collection and analytics that provide insights across individual and company performance.

Pros:

Seamless user experience
Customisable
Excellent customer service

Pricing: Available upon request

Integrations: Some of the integrations include:

Performance Management: Lattice, 15Five, Leapsome, Small Improvements
Recognition and Rewards: WorkTango
Single Sign-On: Google Single Sign-On, SAML
Collaboration and Communication: Slack
Automation: Assembly

Check the full list here.

9. PerformYard

Overview: Designed to achieve a high-performance culture by providing a unified solution for managing performance reviews, goal setting, and continuous feedback.

Features:

Customisable performance reviews tailored to organisational needs.
Continuous feedback system integrated into workflows.
Goal management with clear visualisation and tracking.
Automated workflow for performance reviews and feedback collection.
Comprehensive analytics for performance insights.

Pros (according to user reviews):

Easy integration with other apps
Excellent customer service
Streamlined performance review process
Simplified goal-setting and feedback
User-friendly interface
Dedicated customer success manager

Pricing: Starting at $5/person/month, billed annually

Integrations:

HRIS: ADP, BambooHR, Gusto, Rippling, UKG, Workday, Paylocity, Most Other HRIS via SFTP
Single Sign-On: G Suite, Office 365, Okta, OneLogin, Custom SSO via SAML 2.0
Collaboration: Slack, Microsoft Teams

10. SurveySparrow

Overview: Designed to evaluate employee performances, identify top performers, and boost your team’s productivity.

Features:

Customisable 360 reports to assess competencies across different rater groups.
Gap analysis to identify discrepancies between self-assessments and external ratings.
Strength identification and areas of improvement for focused development.
Detailed feedback collection for each employee to craft personalised development plans.
Manager and admin dashboards to monitor assessments and overall team performance.

Pros:

Turn surveys into engaging conversations, enhancing employee engagement.
Innovative features like conditional logic for tailored user experiences.
Easily create surveys with pre-built templates, suitable for beginners and time-saving.

Pricing: Custom

Integrations:

Some of the integrations include:

Feedback: Canny
Rewards: Rybbon
Forms: Formstack
Team collaboration: Miro, Google Meet, Join.me, Bonusly

Check the full list here.

11. Zoho Survey

Overview: Design a fair 360-degree feedback and review process that leads to higher employee satisfaction and overall organisational improvement.

Features:

Comprehensive feedback collection from superiors, peers, and customers.
Customisable templates for tailored feedback processes.
Detailed reporting with comparisons between self and cumulative ratings.
Useful for both self-appraisal and organisational appraisal.

Pros:

Intuitive design
Tailor surveys to brand
Budget-friendly options
Seamless integration with Zoho apps
Responsive customer support

Pricing: Starting at $0 for a free plan with limited questions and responses per survey.

Integrations:

Webhooks: Connect with any third-party platform for tasks based on survey feedback.
Zoho Sheet: Transfer survey data to a spreadsheet for in-depth analysis.
Zoho Analytics: For deeper insights and visual analytics from your survey data.
Google Sheets
Slack

12. Jotform

Source

Overview: It allows for the collection and analysis of employee feedback to identify strengths and weaknesses of your employees, managers, and the company culture.

Features:

Customisable feedback surveys using a drag-and-drop form builder.
Collection and organisation of feedback in a central place for easy analysis.
Enhanced survey experience with progress bars, save and continue later options.
High-security standards to ensure data protection during the feedback process.

Pros (as per reviews):

Easy to use and intuitive interface.
Versatile form customisation options.
Effective for various uses, from simple to complex forms.
Good value for money

Pricing: Starting at $0 for a free plan

Integrations:

Some of the integrations include:

Single Sign-On (SSO): Google Workspace, Office 365
Communications: Slack, Zoom, Calendly, Discord
Data Management: Google Sheets, Airtable, OneDrive

Check the full list here.

13. Spidergap

Overview: Supports employees in pursuing personal development through actionable feedback.

Features: Key features that make it stand out in the 2024 market.

Customisable feedback templates to fit organisational needs.
Easy monitoring and management of the feedback process at scale.
Impact surveys to assess the effectiveness of the feedback.
Clear and understandable feedback reports designed with HR professionals’ input.

Pros (as per reviews):