Best 360 Degree Feedback Software in 2024 for HR Leaders

Do you feel overwhelmed trying to manage 360-degree feedback manually in your company? 

You’re not alone. 

Many HR leaders struggle with the logistical nightmares and inefficiencies this process often involves:

• • Missed opportunities for timely feedback

• • Difficulty ensuring anonymity and confidentiality

• • Difficulty deriving actionable insights from raw feedback

• • The excessive time it takes to collate and make sense of it all

• • Manual coordination with a lack of automation consumes excessive time

• • Challenging to keep participants motivated without a user-friendly interface

• • Near impossible to scale due to the lack of standardised formats and interpretations

The answer? 360-degree feedback software that automates the collection and analysis of multi-source performance evaluations. And your search for finding best 360 degree feedback software ends here.

Here are the core features that a 360-degree feedback tool should have.

Checklist: Essential Features to Look for in 360-Degree Feedback Software

If you find yourself answering “No” to any of these questions, it might be an indication to keep looking for a better-suited solution.

• Comprehensive Feedback Collection: Can the tool gather insights from multiple sources – like peers, bosses, and clients – to give you a well-rounded view of an employee’s performance?

• Customisable Surveys: Can the surveys and templates be customised to reflect your company’s unique culture and specific feedback needs?

• Automated Workflow: Does the software automate reminders and follow-ups to streamline the feedback process?

• Integration Capabilities: Can the software easily integrate with your existing HR systems for seamless data flow and management?

• Progress Tracking: Is there a feature to track the progress of feedback collection and the development of employees over time?

• Data Security: Does the software adhere to the highest standards of data security and ensure compliance with relevant laws and regulations?

• User Experience: Is the platform user-friendly, making it easy for employees and administrators to navigate and use effectively?

• Scalability: Can the software scale up to accommodate your organisation’s growth and changing needs over time?

• Analytics and Reporting: Does it provide detailed analytics and reports to turn feedback data into actionable insights?

• Customer Support: Is there adequate customer support available, including resources, trials, and demos, to assist you whenever needed?

• Trial and Demo Availability: Can you test the software through trials and demos to ensure it meets your expectations before committing?

Now that you know what features to look for in 360-degree feedback software, here are our top 13 picks.

Best 360 Degree Feedback Software in 2024

1. Peoplebox

Overview: Designed to significantly reduce administrative workload by 90% during review cycles. 

Features: 

• • Customisable review templates and questions.

• • Automated reminders for completing reviews.

• • Real-time analytics dashboard for tracking feedback.

• • Flexibility in setting up review cycles.

• • Supports various functions such as OKRs, reviews, 1:1s, and continuous feedback within a single platform.

Pros (according to user reviews):

• • User-friendly interface and quick onboarding process.

• • Effective objective setting, feedback, and progress tracking.

• • Streamlines performance evaluations, saving time for all users.

• • The support team is proactive and actively implements user feedback.

Pricing: Starting at $7/person/month, billed annually

Integrations: 

• • HRIS: Darwinbox, BambooHR, Zoho People

• • Communication: Slack, Microsoft Teams

• • Database: Jira, Google Sheet, Asana, Notion, BigQuery, MySQL, HubSpot, Google Analytics

• • Single Sign-On (SSO): Google, Outlook, Okta

2. Qualtrics Employee Experience

Overview: Offers robust, scalable feedback solutions to drive employee growth, with expertly crafted frameworks and efficient development programs. 

Features: 

• • Enable employees to manage their part of the 360 processes via a participant portal.

• • Aggregate feedback into personalised reports for actionable insights.

• • Access centralised analytics to identify and track development gaps.

• • Jumpstart development programs with pre-built frameworks for different roles.

• • Customise development programs with unique workflows and competencies.

• • Scale development efficiently through automated workflows.

Pros (according to reviews):

• • Easy to use, even for those not tech-savvy.

• • Access to knowledgeable customer support.

• • Strong privacy and security measures are in place.

Pricing: Custom price

Integrations: ETX for RISE with SAP, Lakeside 

3. Lattice

Overview: Drives operational excellence by identifying top performers and delivering performance insights when most needed. 

Features: 

• • Customisable performance reviews tailored to organisational needs.

• • Continuous feedback and praise integrated into everyday workflows.

• • Supports various review cycles including annual, quarterly, and project-based.

• • Real-time performance tracking and analytics for ongoing assessment.

• • Facilitation of 1:1 meetings to ensure meaningful manager-employee interactions.

• • Comprehensive talent reviews to identify and nurture employee potential.

Pros (as per user reviews):

• • Ease of use

• • Reasonable pricing structure

• • Triggers and automation features

• • Excellent customer support and continuous improvement through updates

Pricing: Starting at $11/person/month

Integrations: 

• • SSO: Okta, OneLogin, JumpCloud, Microsoft Azure

• • Communication: Slack, Outlook Email + Calendar, Microsoft Teams, Gmail + Google Calendar

• • HRIS: Zenefits, UKG, Workday, TriNet, SFTP Integrations, Personio, Namely, ADP, Humaans, BambooHR, Gusto

• • Productivity: Salesforce, Jira, GSuite

4. CultureAMP

Overview: Empowers individuals, managers, and teams to drive their own development through action-oriented 180° and 360° feedback. 

Features: 

• • Request and offer feedback at every employee milestone.

• • Offers intuitive reporting to identify strengths and development areas.

• • Shape a learning and development program that works.

• • Connects feedback with broader employee engagement and performance insights.

Pros (as per reviews):

• • Ease of use and intuitive interface.

• • Effective survey templates and reporting features.

• • Customer service is responsive and helpful.

Pricing: Custom price

Integrations: 

 

• • HRIS: BambooHR, Workday, SAP Success Factors, Personio, Namely, Rippling, Gusto

• • Flow-of-work integrations: Slack, Microsoft Teams

5. SurveyMonkey

Overview: Supports career development and aims to cultivate a high-performing workforce by providing detailed insights and feedback across different levels of an organisation.

Features: 

• • Launch and customise performance assessments quickly using pre-built or custom survey templates.

• • Maintain confidentiality with anonymity features in feedback collection.

• • Analyse feedback through intuitive dashboards for actionable insights.

• • Compare performance across different teams and departments to identify improvement areas.

Pros:

• • Intuitive and straightforward.

• • Well-structured and professional survey templates.

• • Various formats for exporting survey results.

• • Cost-effective.

• • Advanced and automated options for survey creation.

• • Continuously evolving with added functionalities.

• • Creation of surveys with logic.

Pricing: Starting at $25/user/month. Starting at 3 users, billed annually.

Integrations: 

• • Collaboration: Microsoft Teams, Monday.com, Zoom

• • Database: Tableau, Microsoft Power BI, HubSpot, Google Sheets, Domo

• • Automation: Zapier, Power Automate Connector

6. SurveyMonkey

Overview: Designed for growth-minded individuals seeking holistic and meaningful feedback. 

Features: 

• • Provides flexible configuration options for 360-degree reviews.

• • Offers both anonymous and visible feedback mechanisms.

• • Includes comprehensive feedback from multiple perspectives (upward, downward, lateral).

• • Integrates holistic feedback into organisational processes.

• • Facilitates pivotal moments in talent development through innovative software support.

Pros:

• • Super easy for teammates to use.

• • Great customer service and support.

• • Customisable performance appraisals.

• • Cost-effective.

• • Intuitive and user-friendly interface.

Pricing: Available upon request

Integrations:

• • HRIS: ADP Workflow Now, Paylocity, Bamboo HR, SFTP, Namely, Ramco, UKG Pro, Syntrio

• • Single Sign-On (SSO): Azure, Okta, Google Workspace, One Login, SAML 2.0, LDAP, Salesforce

• • Communication: Slack, Zoom, Microsoft Teams, Office 365, Google Workspace

7. ClearCompany

Overview: Designed to help conduct better reviews, increase feedback, and simplify review cycle management through automation and an employee-first approach. 

Features: 

• • Customisable review cycles to fit company needs.

• • Automated reminders for review completion.

• • Mobile-friendly interfaces for anytime, anywhere access.

• • Comprehensive analytics to understand and improve performance.

• • Integration with goal planning tools for alignment and feedback.

Pros (as per user reviews): 

• • Seamless integration with Outlook

• • Comprehensive talent management

• • Customisation options

• • Responsive customer support

• • Cost-effective solution for various industries

Pricing: Custom

Integrations: Some of the integrations include:

• • HRIS: BambooHR, UKG Pro, Proliant

• • SSO: Office 365, Okta, One Login

Check the full list here.

8. BambooHR

Overview: Designed to improve employee performance effectively and painlessly. 

Features: 

• • Customisable performance review cycles for different organisational needs.

• • Automated reminders

• • Impromptu assessments.

• • Integration of real-time feedback into performance reports.

• • Tools for setting, tracking, and reviewing goals within the software.

• • Data collection and analytics that provide insights across individual and company performance.

Pros:

• • Seamless user experience

• • Customisable

• • Excellent customer service

Pricing: Available upon request

Integrations: Some of the integrations include:

• • Performance Management: Lattice, 15Five, Leapsome, Small Improvements

• • Recognition and Rewards: WorkTango

• • Single Sign-On: Google Single Sign-On, SAML

• • Collaboration and Communication: Slack

• • Automation: Assembly

Check the full list here.

9. PerformYard

Overview: Designed to achieve a high-performance culture by providing a unified solution for managing performance reviews, goal setting, and continuous feedback. 

Features: 

• • Customisable performance reviews tailored to organisational needs.

• • Continuous feedback system integrated into workflows.

• • Goal management with clear visualisation and tracking.

• • Automated workflow for performance reviews and feedback collection.

• • Comprehensive analytics for performance insights.

Pros (according to user reviews):

• • Easy integration with other apps

• • Excellent customer service

• • Streamlined performance review process

• • Simplified goal-setting and feedback

• • User-friendly interface

• • Dedicated customer success manager

Pricing: Starting at $5/person/month, billed annually

Integrations: 

• • HRIS: ADP, BambooHR, Gusto, Rippling, UKG, Workday, Paylocity, Most Other HRIS via SFTP

• • Single Sign-On: G Suite, Office 365, Okta, OneLogin, Custom SSO via SAML 2.0

• • Collaboration: Slack, Microsoft Teams

10. SurveySparrow

Overview: Designed to evaluate employee performances, identify top performers, and boost your team’s productivity.

Features: 

• • Customisable 360 reports to assess competencies across different rater groups.

• • Gap analysis to identify discrepancies between self-assessments and external ratings.

• • Strength identification and areas of improvement for focused development.

• • Detailed feedback collection for each employee to craft personalised development plans.

• • Manager and admin dashboards to monitor assessments and overall team performance.

Pros:

• • Turn surveys into engaging conversations, enhancing employee engagement.

• • Innovative features like conditional logic for tailored user experiences.

• • Easily create surveys with pre-built templates, suitable for beginners and time-saving.

Pricing: Custom

Integrations: 

Some of the integrations include:

• • Feedback: Canny

• • Rewards: Rybbon

• • Forms: Formstack

• • Team collaboration: Miro, Google Meet, Join.me, Bonusly

Check the full list here.

11. Zoho Survey

Overview: Design a fair 360-degree feedback and review process that leads to higher employee satisfaction and overall organisational improvement.

Features: 

• • Comprehensive feedback collection from superiors, peers, and customers.

• • Customisable templates for tailored feedback processes.

• • Detailed reporting with comparisons between self and cumulative ratings.

• • Useful for both self-appraisal and organisational appraisal.

Pros:

• • Intuitive design

• • Tailor surveys to brand

• • Budget-friendly options

• • Seamless integration with Zoho apps

• • Responsive customer support

Pricing: Starting at $0 for a free plan with limited questions and responses per survey.

Integrations: 

• • Webhooks: Connect with any third-party platform for tasks based on survey feedback.

• • Zoho Sheet: Transfer survey data to a spreadsheet for in-depth analysis.

• • Zoho Analytics: For deeper insights and visual analytics from your survey data.

• • Google Sheets

• • Slack

12. Jotform

Source

Overview: It allows for the collection and analysis of employee feedback to identify strengths and weaknesses of your employees, managers, and the company culture.

Features: 

• • Customisable feedback surveys using a drag-and-drop form builder.

• • Collection and organisation of feedback in a central place for easy analysis.

• • Enhanced survey experience with progress bars, save and continue later options.

• • High-security standards to ensure data protection during the feedback process.

Pros (as per reviews):

• • Easy to use and intuitive interface.

• • Versatile form customisation options.

• • Effective for various uses, from simple to complex forms.

• • Good value for money

Pricing: Starting at $0 for a free plan

Integrations: 

Some of the integrations include:

• • Single Sign-On (SSO): Google Workspace, Office 365

• • Communications: Slack, Zoom, Calendly, Discord

• • Data Management: Google Sheets, Airtable, OneDrive

Check the full list here. 

13. Spidergap

Overview: Supports employees in pursuing personal development through actionable feedback.

Features: Key features that make it stand out in the 2024 market.

• • Customisable feedback templates to fit organisational needs.

• • Easy monitoring and management of the feedback process at scale.

• • Impact surveys to assess the effectiveness of the feedback.

• • Clear and understandable feedback reports designed with HR professionals’ input.

Pros (as per reviews):

• • Easy to use and intuitive interface

• • Professional and appealing reporting

• • Excellent customer support

• • Good value for money

• • Automated feedback processes

Pricing: Starts with a free plan to test the process on one person before choosing a paid plan

Integrations: 

Spidergap doesn’t currently have an API that can be used by customers. 

The easiest way to integrate your current HR system with Spidergap is:

1. 1. Export your employee data from your HR system

1. 1. Import the data into Spidergap from Excel

Conclusion

Selecting the right 360-degree feedback tool can have a huge impact on organisational growth and employee satisfaction.

Our list of the top 13 options offers a variety of features and pricing to fit any organisation’s needs.

If you are looking for a comprehensive, all-in-one solution that slashes your admin workload by 90% during review cycles, choose PeopleBox today.